Well, I just received an interesting email from a Rogers Communications team member, sent using the contact form on my website... It looks as though Rogers is in damage control mode, regarding the recent uproar that has occurred on blogs and social media services such as facebook and twitter. Pretty amazing that my blog was targeted for the contact a mere 8 minutes after the news broke on twitter.
Good for them for realizing their lack of news, and keeping everyone in the dark was doing nothing to help their image. Good for them for coming up with early upgrade incentives for their early adopters, and high monthly bill customers.
And good for them for engaging the people who are sharing news about their company and products whether good or bad. Is it too little too late?
The email I received follows:
Miranda MacDonald sent a message using the contact form at http://www.mythoughtsonthings.com/contact.
Hi Darren,
I saw your recent blog posts about Rogers and iPhone 3GS. I'm with the Rogers Communications team and we’ve just announced the details of special Hardware Upgrade savings for our existing iPhone customers and wanted to let you know.
There has been a lot of excitement around the new iPhone 3G S and we wanted to recognize the early adopters who helped make the iPhone the hottest-selling handset in Canadian wireless history. We will be discounting the price of the iPhone 3G S by between $250 and $500 to provide savings to many of our iPhone customers.
