YUL

Tranquility_NL_CA_EN
Received an email from Swiss International Airlines this morning announcing that starting January 27, 2011 their flights between Montreal and Zurich would be operated by their "new" Airbus A330-300.

Why does this matter? The interior of this plane is absolutely stunning, and their service is top notch! This is a pretty bold statement to be making seeing as I have only flown on this plane, operated by Swiss once, in 2009. For that flight my wife and I were in First Class between New York and Zurich, and although that might skew my feelings about their product, it was the best all around experience I have had in the air!

Swiss is promoting in the email I received (attached at the bottom of this post) their new business seats that are on this plane, and from talking to people who have flown in them, they are some of the best in the business. Couple that with better than average food, a great IFE system, and friendly flight attendants, and I would say you have a great combination.

In economy, the seats are a little bit slimmer than those we are used to, which is supposed to give you a bit more leg room. I didn't wander that far back on my short flight to Europe, but I did notice that they have seat back TVs and power at every seat.

Air Canada Wi-FiAir Canada has begun offering in-flight wi-fi access on some of its flights from Toronto and Montreal to Los Angeles (and vice versa). Like many other Airlines, now offering this service, it will be powered by Gogo, and I have to say I have heard nothing but good things about their offering.

The Air Canada website mentions that from now, until January 29, 2010 will be a trial period for this service, but I really have to wonder who came up with the pricing model for this? At $9.95 USD for a laptop, or $7.95 for a handheld device... I am not sure how many people are really going to take advantage of this service, while other carriers in the US have been lowering their prices, or finding sponsorships to offer the service for free.

Leaving the debate aside about whether one wants to be connected while in the air, this is a good first step, and hopefully this service will be be expanded to other routes to the US, and then those across Canada in the future! Currently the service is only available when flying over the US, as I believe it is a ground-based system.

It is also not clear at this point, if one can log in with their computer, and then with a handheld device, without having to pay twice. Something I think would make the cost of the service a little more palatable. Perhaps someone who has used the Gogo service on another carrier can answer that question?